Michelle Hooey spent nearly two decades leading customer success and digital transformation initiatives in complex, high-performance environments, including senior roles at Cisco.
She specialized in scaling lifecycle strategy, driving adoption and retention, and aligning cross-functional teams around outcomes that mattered. Her strength has always been the same: turning complexity into clarity.
Today, Michelle applies that same discipline to leadership itself.
As the creator of The Goldie Effect and The 1% Rule, she equips high-capacity leaders to expand mental bandwidth, regulate under pressure, and build sustainable authority without burnout.