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Virtual Event


Oct 13 2022


5:00 pm - 6:00 pm

The Empowered Workforce: A Human-Centric Approach to the Employee Experience & Retention – October Workshop

Zoom check-ins, weekly all-hands, formalized & digitized HR processes… Between today’s remote environments and the hustle and bustle of trying to stay on top of everything, it can be easy to gloss over what makes a job worthwhile for the employee. Not only that, but workers say that flexibility is often about how they feel, not just about where they are when it comes to working.

Join senior leaders from Shopify, Kimberley Mullins, and Natalie Taylor, as they dive into:

⎼ What is and isn’t working about approaches to remote work
⎼ Why are employees frustrated with the current way we work
⎼ How to balance the needs and expectations of employees
⎼ How to take care of yourself as a leader of remote teams

About Kimberley Mullins

Kimberley is a qualitative researcher, educator, storyteller, psychology and behavior nerd, and former professional dancer. She spent 7 years working in government and academia before joining the private sector in 2010. Since then, she has held various senior roles with several of Canada’s largest companies, typically in areas related to leadership, organizational effectiveness and development, and diversity and inclusion. Kimberley holds a BA (Hons) and a Ph.D. (leadership communication and group dynamics) from the University of Northumbria at Newcastle, UK. She has also studied cognitive and business psychology, law, performativity, and nonverbal communication network University in Toronto, the University of London in the UK, and the PearsonPeacekeeping Centre of Canada, and is finishing up an M.Sc (Business Psychology) at the University of Strathclyde, Scotland. Her research on leadership behavior, culture, and inclusion has appeared in both academic and popular press, and she has been tapped as an expert consultant and speaker on these topics for organizations, conferences, and television documentaries. Equally important to her is the time she spends volunteering to help charities and community-based non-profits build up their leadership skills and empower their teams and clients. Kimberley is originally from Paradise, Newfoundland, and Labrador and currently resides in Calgary. Her ideal dinner party would include Queen Victoria, Abraham Lincoln, and Martin Luther King, Jr.

About Natalie Taylor

Natalie is a seasoned program manager and business lead with over 15 years of experience in technology and marketing. She is currently based in Ottawa, working at Shopify as a Senior Learning Acceleration Lead. Here, she is able to bring together her passion for learning and leadership through talent development. She has a proven track record of building global programs and delivering exceptional learning experiences and coaching. Before joining Shopify, she held positions in client services and production at various advertising agencies in Toronto. Outside of her day-to-day work, Natalie is a mother of two young daughters and co-manages the operations of her husband’s custom cabinetry business. She is an advocate for women in leadership and focuses on mentoring and guiding women on their professional development journey. Natalie has been a member of WNORTH since 2017, and this community has provided her with an opportunity to reach more women, share her experiences, and learn and grow together.

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