How to support your team during Ukraine war and world conflicts
– Article inspired by a Community Letter shared by Manpreet Dhillon, CEO & Founder of Veza Global 


As the whole world watches the conflict in Ukraine unfold, it’s impossible to ignore the effect it has had on people across the globe. Understandably, the Russia-Ukraine war is causing concerns about the impact of this attack for many of us. We also know that these events can trigger hopelessness and PTSD for some members of our community.

During these difficult and uncertain times, employers should be aware of the toll the war and their actions may have on their employees. 

In the times of war, combined with the ongoing Great Resignation, this is your time to show that your workplace works for your staff, too – not just the other way round. This article focuses on what you can do as an individual to lead through complex world events.

What can you do to support your organization and team members?

Recognize signs of distress in your team members

In the wake of the attack, people experience different reactions, and there should be no shame in finding it difficult to return to a regular routine.

It is important to remember that those experiencing the shock of an attack may not function normally until the attack passes. Some people experience heightened emotions, irritability, exhaustion, or physical symptoms, while others may navigate through the experience a little easier. There’s no right or wrong in how we respond.

Check in with the individuals who may have family members in the regions of the world that are impacted. They may be worried about the safety of their family members. They also may be reminded of past wars that may bring up old memories, so it is important to show them support through these times. 

Create a psychologically safe environment to share experiences and feelings

Be aware that team members may have opposing political views towards the mainstream view in the office. Please give them a safe space to express their views and opinions, too. Work with managers and their teams to not exclude them for differing viewpoints.

This is an opportunity to foster an inclusive culture to help your employees feel supported, including stressing out your anti-discrimination policies.

When a disagreement occurs, show compassion and support. This can be done through virtual team meetings, followed by one-on-one discussions with individual employees who are directly involved and other employees in the organization to keep them informed about your efforts to resolve the conflict.

Lead the conversation to show your support

Understand the productivity of individuals may be a little lower as the situation unfolds. They may need to discuss and acknowledge what is happening in team meetings. Lead the discussion. Bring up the topic by asking people how they feel about what is happening. Give them an outlet to express their fears and concerns.

You can decide to establish a temporary support group for your workers to dedicate time to connect regularly and address the situation as it unfolds. 

Alternatively, you can decide where it’s possible to allow flexibility and an altered approach to deliverables or deadlines to avoid burnout or work-related stress.

WNORTH's Response

Like the rest of the world, WNORTH is appalled by the Russian invasion of Ukraine. Our hearts go out to all victims of the attack.

“Every day, I feel the impact of the horror that Ukrainians are going through right now. As I navigate my day, I can’t help but worry about what happens next. I don’t have relatives in Ukraine, but most of my family resides only one, some two borders away from Ukraine, and are doing what they can to support – either through donations, or directly those who seek refuge around them. Some of my friends invited Ukrainian women and children to their homes. If each of us can do even one small thing, I hope it will make a difference for those who suffer,” shared Iva, our MarComms Manager.

We invite you to support one of the verified fundraising campaign for Ukraine, as shared below.

  • Canadian Red Cross: the local wing of an international emergency-relief organization. The federal government says it will match individual donations by Canadians.
  • Doctors Without Borders: a humanitarian group that’s been supporting Ukraine’s response.
  • Canada-Ukraine Foundation: a Toronto-based group that co-ordinates Canadian charitable aid to Ukraine.
  • Save the Children: an international NGO delivering emergency aid to Ukrainian families.
  • Voices of Children: offers psychological support to children affected by the conflict in Eastern Ukraine.
  • Come Back Alive Foundation: a Ukrainian NGO that supports veterans and co-organizes the Invictus Games in Ukraine.
  • Phoenix Wings: a charitable foundation that supplies the Ukrainian army with medical treatment and defensive equipment such as vests and helmets.
  • Revived Soldiers Ukraine: a non-profit that funds medical rehabilitation for Ukrainian soldiers.
  • Razom for Ukraine: a pro-democracy group that’s fundraising for medical supplies in Ukraine.
  • Kyiv Independent: a Ukraine-based, English-language independent news media outlet.

One Comment

  • Thanks for this article and for sharing how the horrors in Ukraine are impacting your friends and family geographically so near the war. Despite the physical distance we may be away from the scenes we are witnessing, the trauma we feel is real. Making space and respecting that people “carry” the strain of these times differently is important for leaders as we continue to navigate uncertain times. We can’t possibly expect ourselves to function as “normal” when there is nothing normal about war, oppression and terror.